Nucleus does not see new music

Support
1

Core Machine (Operating system/System info/Roon build number)
Nucleus

OS 1.0 build 186
server software1.7 build 555

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Description Of Issue
Nucleus does not see new albums.

USB thumb drive with copied music from PC.

I verified and redownloaded the files from HDtracks, am able to play on my PC from thumb drive so I know the transfer was good.

2

It looks as though you’re on an old version of the Roon OS (sb OS 1.0 build 227). Also, Roon Server is now Build 667.

You should upgrade using the Nucleus Web UI. Type in the Nucleus IP address into your browser and select Reinstall next to Operating System.

Do you use Roon Backup to backup your Roon Core edits, etc. You should have a backup before upgrading. This backup doesn’t backup your music files.

Cheers, Greg

3

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