This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.
@noris . Hello I’m having the same problem as before. The original thread was closed on 3/11. I tried reinstalling both the OS and Data base. No help. Can you use the original logs I sent you? Thanks. Larry
Reopened and topics merged.
1 Like
@Larry_Gelman, Is your Nucleus powering off completely or is RoonServer crashing and restarting?
If it’s the latter then please try this:
@amp. Thanks. Well I completely loose power and access to the IU web page. I need to unplug the Nucleus, wait a few minutes the replug it. Some times that will fix it for several days. Yesterday it crashed/powered off over 5 times.
If it’s powering down completely then the process I linked to is unlikely to make a difference. It sounds like your Nucleus is having a hardware issue that will need to be resolved. @noris can jump back in here and help you through that on Monday when he’s back in the office.
@noris . This should be the latest crash log. Thanks
https://drive.google.com/file/d/1fHuvD_VgeUxFIGg8RR5FtbUpZborJJ9p/view?usp=sharing
@support Crashed again ~5pm EST. The Nucleus rebooted on its own after ~20 min. Please let me know how to proceed
Thank you.
Larry, I see it right there in your screenshot…
is it the same without “St”?
Yes… the folder is named orbit_v3.db
@Andreas_Philipp1 Thank you. when I delete it, and restart the server the folder reappears in the server. I emptied the trash.
I am not Roon support but believe this is to be expected. Roon Server will re-create this, but hopefully working as it should until Roon releases next week a new version with this problem resolved.