Nucleus internal hard drive gone awol

Roon Software Discussion Nucleus
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Hi, hoping someone maybe able to help as I fear the internal hard drive of my 3 month old nucleus is now toast. Thought it strange as have been playing music all day and it skipped any tracks that I had ripped to the internal storage. The storage settings of roon remote are no longer showing the internal drive as a device, all music that was in the library has gone and I can no longer see the internal drive via the web interface or as a network location via my PC. Have tried restarting etc. but nothing happening. Anything else I should be trying or is it back to base?

Many thanks

Clive

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Hi Clive,

Sorry to hear about your issue. Have you checked to be certain that the drive is securely connected within the Nucleus? Could be it came loose.

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Thanks John, I will take the lid off tomorrow to see if everything is in its right place…

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…just taken the lid off - all looked ok but disconnected and reconnected the drive…bingo all back up and running again now - happy days!

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