Last night I switched on my laptop that I hadn’t used for some weeks, to download an album from Bandcamp using a download code from an LP I’d bought. This worked fine and I Copy and Pasted it into the Music folder within the Nucleus InternalStrorage folder over the network.
When I switched on my iPad to view the Overview, I expected to see the new album. Instead, Roon had started importing hundreds of new albums, which turned out to be multiple duplicates of albums already in my Roon library. After over 1000 duplicate albums had been imported I decided to disable the Nucleus from seeing the InternalStorage folder. After this action, only my 458 TIDAL albums were visible.
When I opened the Nucleus network location on my laptop, I found that the InternalStorage folder which should’ve just contained my SACD rips folder and Music folder, also contained another InternalStorage folder that wasn’t there before. Clicking on that folder produced another InternalStorage folder, and another and another to infinity etc. as shown below:
\NUCLEUS\Data\Storage\InternalStorage\InternalStorage\InternalStorage…etc.
We then went into:
\NUCLEUS\Data\Storage\InternalStorage\
…and tried to delete the InternalStorage within the InternalStorage folder. Before deleting, the laptop analysed the size of this directory and it was 33TB (not a typo). Even though my SSD in the Nucleus is only 2TB!
Before we deleted the InternalStorage within InternalStrorage we backed up the SACD and Music folders onto an external 2TB HDD. After the overnight deletion process was completed we discovered that the two music folders had also been deleted, even though they were not selected for deletion at the start.
Now the InternalStorage folder contains no music at all, however, it still contains an endless pathway of extra InternalStorage folders which cannot be deleted, even after changing the name of the mother folder.
Since this InternalStorage folder weighs 0.0KB, we decided to ignore it and tried to transfer all the music files directly from the HDD to a newly created folder in the Nucleus’ Storage folder within the almost empty 2TB SSD. This was unsuccessful as a message came up saying there was not enough space in it for the files, even though the Nucleus web browser showed 1848GB/100% space free.
We switched the Nucleus on and off, and right away an Update was required to Roon V1.60, and showed the current version as 1.0, even though I know the Nucleus was previously updated to 1.6.
Basically, the SSD is empty but unusable, the InternalStorage folder is impossible to delete and the Nucleus has reverted to 1.0. But my TIDAL albums are still recognised…
Any suggestions?