Thanks for sending that, @Luis_Viana. It looks like you’re experiencing an issue that is affecting a very small percentage of ROCK and Nucleus users after the latest update. We are continuing to investigate and I’ll get back to you ASAP once we have more information.
I powered off my entire Nucleus Rev B based system last night just prior to an electrical storm. When I powered up today my i-Pad Roon Remote notified me that there was an update. Since then the Remote cannot find the Nucleus: “Choose your Roon Core…Looking for your Roon Core” message. Multiple reboots, including the NetGear router and PSJr DAC to no avail. A little help, please, Thanks,
I’m having the exact same problem with my Nucleus: iPad remote can’t find Nucleus (Rev. B) after update. I was prompted for an update this morning and waited an hour, then two, but my remote wasn’t able to detect the Nucleus. I unplugged the Nucleus and plugged everything back in several times. I held the power button until it powered off, nothing works, still can’t detect the Nucleus.
I am having the same issue after the most recent update on my Nucleus+. Machine went down 18 hours ago and after numerous cold reboots nothing. No WEB access. Honestly guys…my Nucleus+ is only 5 months old and I have had this type of problem 3 times already. This should not be happening considering how much money this cost… I am feeling very frustrated…