Nucleus not connecting to network with amber light on Ethernet cable (ref#GFIK7A)

[Ralph_Hunter]

Is Roon Server running?

· No, Roon Server is not running.

For Roon connectivity to work properly, both Roon Server and Roon Remote need to be turned on.

· I can't turn on Roon Server, I need help.

Describe the issue

Nucleus will not connect to the network, amber light on one side of ethernet cable, green on the other.

Describe your network setup

We have a whole house network with APs throughout but the nucleus is hardwired to the router.

[Rugby (aka Daniel or Big Dan)]

That could mean you have a slower link to your network.

One way to see whether the Nucleus PC is running is to connect a monitor to it and see what it is displaying. You could post a pic of that here.

[Suedkiez (Just a fellow user like you)]

Amber light should be fine:

Ethernet green & Amber LEDs lit

Amber LED usually means 1000Mbps and the green LED indicates that the port is connected (on) and data transmitted (flashing.) The green flashing LED on the switch means the port is connected and data are transmitted. The type of cable has no bearing on this.

[Ralph_Hunter]

I bought a new ethernet cable and now it is working. Still amber light but it works.

[Martin_Webster]

@Ralph_Hunter

Still amber light but it works.

That’s what you should see on the Nucleus. On Intel hardware, this signifies a 1 Gbps link.

[connor]

Hi @Ralph_Hunter,

Glad to hear a cable replacement seems to have resolved the issue. Our servers show this Nucleus has recent activity.

This thread will auto-close shortly, but please ping us here if you’re still having issues.