Nucleus not detected on network and issues with PC speaker detection (ref#9FND6D)

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Roon Nucleus is not seen on my network. Roon is working on my PC I just don't see the Nucleus on my network. When I connect the HDMI cable to the PC it doesn't see it but when I connect to my HDMI ready TV music does play. Most of my music collection is on an external back up drive that Roon does see and play when connected to the TV. The external drive has photos on it as well so I want to copy my music collection to the Nucleus and reconnect the external drive to my PC so I can access my photos. Also Roon does not see my speakers on the PC but Tidal does? Very confused... Please advise...

Tell us about your home network

· NetGear GS108

Then in that configuration you are connecting the HDMI output of the Nucleus to the HDMI output of your PC… Connecting an output to an output won’t work, you’re supposed to connect an output to an input…

And if you want to see your Nucleus on your network, you connect the ethernet port on your Nucleus to an ethernet port on your router or a network switch…

That makes sense, connecting the HDMI to the PC was incorrect. I now have it connected to my TV/stereo system and I see the Roon Labs info on the screen but no sound plays? The Nucleus has been connected to the router since I set it up a few days ago but I still can’t see it on my network?

I don’t quite understand - you seem to be saying that you are using Roon successfully to play music, yet you cannot see the Nucleus on your network? Are you using the Roon Server in your PC instead of your Nucleus?

I had a core set up on my PC for years before I received the Nucleus recently. It looks to me like it’s still running off my PC. I uninstalled Roon then re installed and selected the Nucleus One but it seems to be as before.. this PC is not running properly. My son who knows a lot more is trying to fix by wiping the drive and starting new. Hopefully a new install works.

Hello @Alan_Chapin,

Thanks for the update — this helps clarify what’s happening.

At the moment, Roon on your PC is still connected to the PC-based Core you used previously. That’s why it appears that the Nucleus isn’t being used, even though it’s powered on and connected to the network.

What to do next

  1. Open Roon on your PC
  2. Go to Settings → General
  3. Click Log out / Disconnect from this Core
  4. Restart Roon
  5. When prompted, select the Nucleus as the Core

This will switch your PC into Remote mode, controlling the Nucleus as intended.

Optional

If you want to keep your library edits, history, and playlists from the old setup, you can restore a backup on the Nucleus via Settings → Backups → Restore.

Important note

The HDMI output on the Nucleus is for diagnostics only and does not carry audio. Audio playback happens through enabled audio devices in Settings → Audio.

Once connected to the Nucleus as the Core, everything should line up correctly.

I tried what you mentioned but I’m not sure it worked correctly. See the screen shots I’m seeing.. Please advise…

Hi @Alan_Chapin !

According to your screenshots it looks like you were able to connect to your Nucleus.

if you want to access the internal storage of nucleus please use this article in order to get SMB instructions.

Let us know please in more details what are you further intentions and problems.

Thanks!

Looking forward to your reply!

Regards.

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