Roon nucelus connected via ethernet. Roon end points connected via ethernet, including ARIES g1.
Networking Gear & Setup Details
Asus mesh network
Connected Audio Devices
ARIES g1 via ethernet. Stream from my iPhone
Number of Tracks in Library
Maybe 2-3k tracks
Description of Issue
Roon nucelus suddenly stopped showing up. Cannot be detected. I tried ‘configure roon devices’ still nothing. Nucleus is powered on. Can see green light in lan cable. Tried restarting everything several times. Can’t find nucleus in router app when I see list of connected devices
Thank you. I tried this, but it just says no signal. Nothing i showing up.
I know Nucleus is switched on as I can see the green light below lan cable. When i press the power button once, the green light is gone, then when i press again, the green light is back. So at least i know nucleus is switching on and off. But it is not sending anything to the TV/monitor, so not sure what’s going on.
Ben with the support team here, I’m sorry to hear you’ve hit some potential hardware issues with your Nucleus! @Geoff_Coupe is correct in that getting in touch with your dealer directly is the right next step, as they should be able to help get the device in for repair.
I’ll be on standby just in case you have any additional questions!