I just got and installed a Roon Nucleus. When I connected to it using Roon remote on my iPad, I immediately got the following: Software Update needed… Checking for an update… After about 10 minutes get ‘retry’ in red. This happened multiple times. Upon recommendation from my dealer, I downloaded the Roon remote to my iPhone which is newer model (12 Pro) than my iPad. I connected it to the Nucleus. Got same result except the update attempt never stopping after even several hours. ‘Wheel’ just keeps on spinning.
I am completely new to the Roon Nucleus and only slightly familiar with Roon in general. Soon please forgive my ignorance.