Nucleus One cannot find Flashstor/Music NAS folder

This was working fine, and I’m not sure what happened, but it’s no longer finding my music folder. I can ping the Flashstor IP address fine. I can open the Flashstor/Music folder directory on my computer… it is there. However, under Storage in Roon, it was unable to connect. I removed the folder and tried adding it back with the username and password, but it gives me an “Unexpected Error”… can’t get past this. I’ve tried it with and without the username/password. I restarted the Nucleus One and the NAS. The Music folder is shared in the NAS, as evidence by me being able to access the Music folder via my computer.

Hi,

If you require help from the support team, please open a support request in the Support category of the forum which is monitored by Roon.

Note, the Support link is clickable and will take you to the correct place to create your request by clicking on the “Get Help” button.

Thank you.

Today… strangely enough, the Nucleus One finds and connects to it with no issues. Very odd, to say the least.