I have an established Sonos network of speakers. Works fine. I have an established Roon server that sees and talks to my Sonos speaker network with no problems.
I added a Nucleus One and it cannot see the Sonos speakers.
No VPN or blocking software. Basic network is sound as described above.
Any suggestions?
Some things to try and\or look at and some questions.
Is the “established Roon Server” you mentioned still running or is only the New Nucleus now the server? You did not say that you replaced the old server with the Nucleus only that you “added” it.
If you are moving your server or want to see here:
Reboot everything (network devices and all affect devices).
If the new Nucleus on the same subnet as all other affected devices?
What is wired and what is wireless? can you describe the network for us.
Does the new Nucleus see other devices on the network?
Is the Nucleus updated and/or running the same revision of Roon as the “control” device?
Thanks for the help and response. Will work on this after the holiday.
I have two servers and I can ping pong between them by deauthorizing one of them. Only the Mac server shows and connects to my Sonos.
I rebooted my router my WiFi and the nucleus and my Sonos same issue.
Same subnet. 255.255.255.255
The nucleus is wired to my router the main Sonos is wired to my WiFi. The WiFi to the Motorola router. The Sonos’s are unicast wireless on 255.255.255.255 subnet.
I can’t tell if the nucleus can see anything else on the network, I don’t think so.
All Roon software has been updated and says ok.
I think it is the Roon controller. When I first started this the application asked to connect an audio device. I only had the HDMI available so I clicked that and ever since then I cannot go back to manage my audio devices. So that isn’t right. I deleted the app,reinstalled it does not change anything.
Again the Sonos is fully operational and the Mac Roon server is too, it can see all of my Sonos speakers. Only the nucleus can’t see the Sonos. Connecting the nucleus does not interfere with basic Sonos functionality, i just can’t add the speakers.
I am stumped.
The subnet you need to verify is the network IP address subnet related to the IP address assigned to the Nucleus by the router not the subnet mask which would be the 255.255.255.255 you referenced.
see here:
Once you know the nucleus is on the same network subnet try getting on your mac and log out of the mac server and see if the nucleus shows up as an option to log into.
If not check your mac firewall is setup to allowing the exceptions needed to see the nucleus.
See here:
Thanks.
I am an engineer, but not a network expert. It will take me a few days to sort this.
Thanks again. Mark
I am an Mechanical Engineer, but I moonlight as tech support for family and friends.
Let me know if you need more help.
Or maybe someone with a Sonos or Roon Support will chime in.
They won’t chime in here - they don’t monitor the Roon Software Discussion > Nucleus category.
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Bear
I think I found the problem.
The nucleus one is on 192.168.0.x and the Mac server is on 192.168.1.x. The Sonos network is on 192.168.1.x too.
The funny thing is the Sonos works with the modem router set at 192.168.0.x. Don’t know how that could be and don’t know how to change either one to align them.
Mark
You could try manually assigning an IP reservation in the router for the Nucleus in the router admin page?
What model router is it? do you have the manual or know how to get to the IP reservation page in it the router webUI/setup program?
This is what google says for motorola router ip reservation:
To reserve a static IP address on a Motorola router, you’ll need to access your router’s settings, navigate to the DHCP or LAN settings, and add a reservation for the desired device. This involves finding the device’s MAC address and assigning it a specific IP address within your router’s DHCP range.
Steps to Reserve an IP Address:
- Find the device’s MAC address: This unique identifier can usually be found in the device’s network settings or through the device’s app.
- Access your router’s settings: Open a web browser and enter your router’s IP address (usually 192.168.0.1 or 192.168.1.1).
- Log in: Use your router’s username and password (default credentials are often “admin” and “motorola”).
- Navigate to DHCP or LAN settings: Look for a section related to DHCP, LAN setup, or network settings.
- Add a DHCP reservation: Locate the option to add a static IP or DHCP reservation, which may be labeled as “DHCP Static Assignment” or similar.
- Enter the device’s MAC address and desired IP: Input the device’s MAC address and choose a static IP address within your router’s DHCP range.
- Save and apply the changes: Ensure you save the settings and restart your router if required.
Why Reserve an IP Address?
Reserving an IP address ensures that a specific device on your network always receives the same IP address, even when it reconnects to your network. This is useful for devices that require a static IP for certain functionalities, such as port forwarding or accessing specific services.
Wow Bear, thank you for taking the time to provide this detailed response.
Like I said, I am not a network guy, so I am hesitant to go fart around with this. My wife is on Pandora with the Sonos, and if I clobber that there will be hell to pay.
I will try to give it a go, as I am pretty sure this is the problem.
Aloha, Mark