Nucleus Plus not connecting despite checked connections (ref#NCNR80)

Support Nucleus Support
1

Is Roon Server running?

· No, Roon Server is not running.

For Roon connectivity to work properly, both Roon Server and Roon Remote need to be turned on.

· I can't turn on Roon Server, I need help.

Describe the issue

NUC plus does not connect, all connections checked, othe servers operative if substituted

Describe your network setup

Negear sw ROON nuc PLUS hard wired NUC + Has power does not start up

2

Hey @martin2,

Thanks for writing in and sharing your report! As a next step, could you please plug the Nucleus into a monitor via HDMI, and power on the device? Make sure it’s connected directly to your router via ethernet too.

From there, share a screenshot of what you see and we’ll go from there. Thanks! :raised_hands:

3

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