Nucleus refuses to make the backups

Roon Core Machine

Core: Nucleus
Remote: iMac 2020 3,8GHz intel Core I7 16Go Mac OS Venture 13.4

Networking Gear & Setup Details

Connected Audio Devices

Nothing only KEF LS 50 wireless II

Number of Tracks in Library

Description of Issue

Unable to do automatic and manual backup, Backup directory unavailable.

I have to remove all the backups already made, restart a manual backup and then impossible to make others.

Sorry, your screenshot isn’t showing in your post. Can you try again?

Hi Geoff, with a bit of detective work I was able to fix the image display for the OP.

Hi @Alain_Westermann, posts are editable for a period of time after posting, so if you spot anything wrong, in this case the missing image, there’s an opportunity to fix it.

Hey @Alain_Westermann,

Ben with the support team here - thanks for your patience thus far!

Digging right into your issue, could you please reproduce it and share the specific date and time when the backup fails? We’ll be able to better examine your core diagnostics from there.

Thanks! :pray:

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