Nucleus+ Rev B updating to 1.7 issue

Core Machine (Operating system/System info/Roon build number)
Nucleus+ Rev B
Firmware 1.0 (build 175)

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Extreme Networks Switch

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Description Of Issue
I have issue of updating software to 1.7 (current is 1.6), I have been rebooting the Nucleus+ more than 10 times. The update stucks at around 10%-50%.

Hi @Kiet_Vuong,

Can you share a screenshot of the Nucleus Web Administration Interface? Are you rebooting the Nucleus from this page?

What region are you located in?

Sounds somewhat similar to the latest install problems with NAS Cores:

Maybe GFW related?

Hi Dylan,

I am from Vietnam.

What do I do next? I try five more times, still cant update to 1.7!
Why is it so hard? Do u provide file so I can update offline?

Hi @Kiet_Vuong,

It looks like the Operating System is also out of date. Can you click Reinstall next to Operating System and then try updating RoonServer? Let us know if this helps.

Hi Dylan,

I reinstall the OS from web interface, then reboot.
Then update Software, still stuck.


After reseting the whole network, reboot and update the server few times. It fixed!
Now I am on version 1.7!
Tonight I will get back home and start to enjoy!
Tks all for reading and supporting!

1 Like

Hi @Kiet_Vuong,

I’m glad that things are working for you now! Please feel free to reach out if you ever have any other questions or issues. Happy listening :headphones:

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