Nucleus stuck in a vicious circle

[Michael_Saunders1 (Michael Saunders)]

Core Machine (Operating system/System info/Roon build number)
Nucleus (Version 1.0 (build 227) stable),(Version 1.7 (build 555) stable) Roon Labs software Version 1.0

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

TEXT GOES HERE

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

HDMI to marantz 1509

Description Of Issue
When I start Roon (using Macbook) I get the page with choose your Roon core. It shows my nucleus as ready with a connect button. When I press connect I get sent to the log in page, when I log in I get a message saying you are already logged in and go back to the previous page. Is there any way to break out of the circle?

[Michael_Saunders1 (Michael Saunders)]

After reading some posts I decided to use the unauthorise option after logging in. I logged in and suddenly everything is working again! Software!?

[wizardofoz (Mr Fix It)]

@Michael_Saunders1 You really need to do an update tho as it is now B710 not B555

[noris]

Hi @Michael_Saunders1,

Thanks for letting us know you were able to resolve this issue!
If you are using an older build of Roon, please update to the latest by going to Roon Settings -> About.