Nucleus unable to connect to new external HD for music storage (ref#WGR6L8)

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· I had to replace an external HD connected to my iMac that is used for extra storage on top of the internal ssd in my Nucleus. When I try to connect it to Roon via Add Folder in storage settings no folders show up in that window. When I select the Add Share button and type in the IP location of the iMac (ethernet) I keep getting a Failed popup. The new HD that contains my music folder is a Western Digital 6TB My Book. I believe my mac os settings are correct, nothing has changed since the older external drive that was connected has been use. I have no idea what I’m doing wrong, but Roon won’t see the the new drive that contains my music folder.

Tell us about your home network

· Let me start by saying nothing has changed in the system except the new external drive. That said the router is a Cisco linksys SE 1500. I am using a Melco S100/2 ethernet switch. I have no VPN and the firewall is off.

Hi @Joe_Vax,

Thank you for your post. If you’re using MacOS 15 or above, you’ll need to ensure that you’ve granted OS-level access to Roon in both Privacy & Security → Local Network and Privacy & Security → Local Files.

From there, try adding the external drive as a network share location outside of Roon. Open Finder and select Go -> Connect to Server and enter the relevant IP address.

Then, try adding it as a local folder location under Watched Folders in Roon → Settings.

We’ll proceed from there with next steps.

Hi Connor, Thank you for helping. I think my os settings are correct. I have screenshots but I’m not seeing a way to attach them here. I opened Roon and I’m not seeing Watched Folders in settings. I’m kinda stuck. Not a tech guy, just a music lover!

Posting screenshots on Community

Thanks you.

I just uploaded screenshots. The IP address is the address of the Nucleus. I tried using the ethernet IP address but it wouldn’t accept it. BTW I am running MacOS 15.4. The WD drive I’m trying to get Roon to see is connected via USB.

Hello @Joe_Vax

Your screenshots show exactly what is going on, so this should be straightforward.

First, the important bit. 192.168.50.93 is your Nucleus. Your music drive is plugged into your iMac, so that address points at the wrong machine. That alone explains the failures.

Second, the empty folder list in Roon is not a fault. Add Folder only shows storage the Nucleus itself can see: its own internal SSD and anything plugged directly into it. A USB drive hanging off your iMac is invisible to it until you either move the drive or share it over the network.

Third, the two privacy panes you screenshotted do not affect this. Those control the Roon app on your iMac. They do not control what your Nucleus can reach. Please do not spend more time on them.

There is also no Watched Folders heading to look for. It is Settings → Storage, and the section is called Folders.

You have two ways forward. The first is much simpler, so please try it before the second.

Option 1: plug the My Book into the Nucleus.

Move the USB cable from your iMac to a USB port on the Nucleus, then go to Settings → Storage → + Add folder. The drive will be listed there and you select your music folder. No network setup, no passwords, and your music stays available even when the iMac is off or asleep. This is what we would suggest if you do not need the drive on the iMac for anything else.

Option 2: keep the drive on the iMac and share it.

This is what you had before, and it broke because your old drive was in the iMac’s sharing list and the new one is not. To rebuild it:

  1. On the iMac, please open System Settings → General → Sharing, turn File Sharing on, and click the small i next to the switch.
  2. Under Shared Folders, please click +, select the My Book drive, and click Open. Set Permission to Read & Write.
  3. Please click Options and confirm Share files and folders using SMB is ticked, along with the tickbox for your own user account.
  4. Please note the share name exactly as it appears in that list.
  5. Please find your iMac’s own IP address in System Settings → Network, then Ethernet, then Details. It will be a different number from 192.168.50.93.
  6. In Roon, please go to Settings → Storage → + Add folder → + Add Network Share, and in Network Share Location enter the path in this form, using your iMac’s address and your share name:

//192.168.50.x/My Book

  1. Please enter the username and password you use to log into the iMac, leave Workgroup blank for now, and click Add Network Share. Then select your music folder and click Select This Folder.

If some of our older articles show smb:// in front of that path, do not worry about it. Either form is accepted, so the prefix is not what is stopping you.

A few articles that walk through the same steps with pictures:

One thing worth knowing either way: Roon does not copy or move your music. It reads the files where they sit, which is why the location has to stay reachable. With the drive on the iMac, the iMac has to be awake for your library to work. On the Nucleus it is always available. That is the real argument for Option 1.

Please let us know which route you take and where it stops if it does.

Vadim, thank you so much, this is incredibly helpful. Unfortunately I’m away from my system at the moment but I will certainly work on this when I return.

Your note about Roon seeing the internal SSD and any drive connected to the Nucleus directly via USB is noteworthy. I have been seriously considering buying a Titan because my library is growing extremely rapidly. If I do I will then be able to pull the SSD out of my old Nucleus, install it in the Titan and connect the external drive to the Titan via USB. I would then use the old Nucleus as an end point.

I should be finalizing my decision in the next couple of days. Again, many thanks for your advice.

Joe

Vadim, Success! Due to your absolutely thorough instructions I am back up and running. I would never been able to figure this out without your guidence.

Thank you,

Joe