Hello All
I have hard wired nucleus connected to my Arlo Router/Araknis Switch. I can see the IP address 192.168.1.14 on my device map (Arlo Router showing connected). I can neither connect to the IP address for web UI or use my iPad/iPhone remote to connect to the core. Can you please help?
I can also see the boot screen using hdmi and it says everything is running stable and web UI can be accessed using http://192.168.1.14
Have you rebooted everything in your signal chain?
Nucleus, modem, router etc?
A good place to start if not.
Did all of those things. I also connected my USB keyboard to nucleus and did resetnetwork.
Nothing worked.
My sincere apologies for the delayed response here. I’m very sorry for your wait. We definitely want to get this cleared up for you.
From pulling initial diagnostics on your Roon account it appears that you Nucleus is up and running again. Can you please confirm if that is the case?
If not, we definitely want to get this cleared up so you can get back to enjoying your music. We’ll be watching for your replay and get back in touch as soon as we can.
Thanks!
My issue got resolved few days in to the issue.
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