Details on your Core machine (OS, Hardware specs, Roon build) - Nuclues+
Details on your Remote(s) (OS, Hardware specs, Roon build) - MacBook Pro
Networking details (especially what hardware you’re using, how everything is connected, and anything notable about how it’s all configured) - Nucleus+ connected to Google Fiber 2 Gig Router (Silver Port)
Audio devices in use - N/A
Library details (where your music is stored, whether you’re using a streaming service, how many tracks are in your library) - 8TB SSD mounted into Nucleus+
@JimmyS, welcome to the Community. Can you go into your Google Home app and verify the IP address of your Nucleus+? When you upgraded to the new 2 Gbps service Google may have reset your internal IP addresses.
I have turn the Nucleus+ on and off multiple times trying different things so I think that would work.
Is there a specific way I should confirm Nucleus+ is working properly? I am trying to pinpoint what is going wrong it seems to be either a connection issue between the new router and the Nucleus+ or something with IP address matching. I can’t figure out anything more specific.
One method is to connect its HDMI output to a monitor while it is on the network and see what appears on the monitor screen. If it cannot be pinged on the network or accessed via a web browser, then this is the next approach.
It is solved! This was likely my misunderstanding of the Google installer early today. He connected the ethernet cable to a port that was not compatible with Roon but told be it would be (he may be right but it will take a lot more work to fugure it out). Once I switched it to a standard port, it worked almsot instantly. Really appreciate your help.
Do you have a link to the best way to mark something solved/close out?