Nucleus with free annual subscription code - how to redeem?

Paul_de_Man · December 21, 2020, 2:12pm

I bought a nucleus with a code for an annual subscription from Roon. There is no possibility to enter the code in my account. There is only one option to take out a monthly, annual or lifelong subscription.
Can anybody help me?. My subscription will end on January 5, 2021

Gary_Foux · December 21, 2020, 2:13pm

Goto this website

Paul_de_Man · December 21, 2020, 3:11pm

I cannot enter the code into my account

Greg · December 21, 2020, 5:08pm

Hi Paul,

I’ll tag @accounts to help you out.

Cheers, Greg

beka · December 21, 2020, 6:54pm

Hey @Paul_de_Man,

This is Rebeka with accounts - it looks like you’re all set now, based on our email exchange. Happy listening!

Thanks @Gary_Foux and @Greg for the help

system · December 23, 2020, 6:54am

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