Roon Core Machine
Roon Nucleus Plus Rev B
All Roon software should have been up to date as of about a week ago. As I can’t connect to it I can’t verify exactly what versions.
Networking Gear & Setup Details
Unify Dream Machine Pro
Unify USW switch
All devices connected via ethernet (Cat6) cabling
WiFi network through Unify UAP-AC-LRs which mobile devices (including iOS remotes) connect to
Connected Audio Devices
Naim Uniti Atom
Simaudio Mind2
Bluesound power nodes
iOS remotes as well as remote on Mac Studio
Number of Tracks in Library
Approx 8,000 odd. Stored on internal drive in Nucleus Plus.
Description of Issue
Everything has been running perfectly, including mobile Arc connections.
We had a power outage last week and since then the Nucleus can’t be found on the network. I have powered everything down (including the internet connection, modem and switches and the Nucleus) and then powered on the internet, modem, switches and Nucleus in that order. After doing this a few times still no luck. I get a blinking green lightened an orange light at the ethernet port of the Nucleus.
Can’t connect to the Web Administration Interface as the Nucleus doesn’t show up on the network (ie it’s not listed in the Unify UDM pro list of devices and the Mac Studio can’t connect to it either).
When I connect the Nucleus to a screen via HDMI I get a blank screen.
This happened once before and somehow I managed to get it connected again after some time but I have no idea what got it re-connected that time. At the time I emailed the dealer here (who I don’t think sells the Nucleus any more - KlappAV) and they were not particularly helpful - told me to use a static IP address if I got it working which Roon’s materials specifically says is not recommended. In any event, without being able to find it on the network this setting can’t be changed.
I’ve followed all the posts about similar issues people have had in the past (seems to be a fairly regular occurence) and tried all the trouble shooting suggestions in those posts that were relevant.
Hoping I can get some help on this as apart from just trying repeatedly to see if it randomly connects (like last time) I’m out of options.
Quite frustrating.
