Nucleus+ won't boot after latest upgrade

[Terry_Murray]

Roon Core Machine

Nucleus+ Can’t add more info because it won’t boot.

Networking Gear & Setup Details

Ethernet to Orbi RBR850

Connected Audio Devices

Ethernet only

Number of Tracks in Library

~30,000 Don’t know for sure because it won’t boot

Description of Issue

Add me to the list of Nucleus+ users whose machine won’t boot after the latest upgrade. I attached an HDMI and get no signal on my monitor. I tried both HDMI A and B. I have rebooted everything multiple times with no joy. I see the amber light on the ethernet port and the green light is pulsing rhythmically.

[Wes]

Hi @Terry_Murray,

I can verify that your core has indeed been offline for some time and it looks like the board may be bad. I will send you a private message to help you resolve this.

Regards,
Wes