[Nucleus+] Won't Power On (ref#8RH8E4)

Is Roon Server running?

· No, Roon Server is not running.

For Roon connectivity to work properly, both Roon Server and Roon Remote need to be turned on.

· I can't turn on Roon Server, I need help.

Describe the issue

My Nucleus+ won’t power on. I’ve tried several outlets in my house. I get NO Power, and my Lan line doesn’t blink, even when I plug it directly into my computer. Nothing.

Describe your network setup

The Nucleus+ is plugged into my router (Lan).

Hi @Richard_Aaron,
Thanks for reaching out to us about this issue. Does the Nucleus show any lights when you try to turn it on? If there’s no lights then there may be an issue with the power supply. In that case you can use this typeform to submit an RMA. Please connect the Nucleus to a monitor with an HDMI cord and share a screenshot of what you see on the screen? Also could you tell us how long ago this began. We can see your Nucleus contacted our servers 5 days ago

No lights. Nothing even when plug it directly into my Mac mini (LAN).

In that case you should use the link in my last comment to submit an RMA.

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