Nucleus won't update (ref#K2EB23)

Support Nucleus Support
1

Select your Nucleus model from the list below

· Nucleus One

I'm having trouble with my Nucleus hardware

· Other

Select the option that fits best

· The Nucleus boots up and I can connect to it in the Roon app without issue, but I have a question about configuration/storage/attached devices

Describe the issue

My Nucleus wont update

2

Does the nucleus have a website you can visit to reinstall? Similar to ROCK.

Backup your database first so you can restore.

3

Of course, it’s the same Roon OS in Nucleus and ROCK.

While this is always good practice, and is very recommended, the Reinstall button on the web admin page is non-destructive. It only updates the OS and server software and does not reset the user’s database

4

Thats good to know :+1:t2:

1 Like
5

Hello @matsraberg ,

Can you please try to peform an operating system resintall from the Nucleus Web UI? Let us know if that helps!

6

It helped me . Thanks !

7

Hello @matsraberg

Thank you for the update. We are glad to hear that the issue is solved for you. Enjoy your music!

8

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.