Occasional Rain - Qobuz streaming issue

On this album:

The second track, Ordinary Joe, plays fine on the Tidal 44.1/16 version, but won’t load in the Qobuz version.

I just bought that album!

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Ha ! I hadnt heard of him before listening to the Folk song album on Qobuz over the weekend.

Hi @andybob,

This track seems to be playing okay for me in both Qobuz versions. Are you able to play it in the Qobuz app outside of Roon? What error message are you receiving?

I have the same problem.

My log says:

03/13 22:41:41 Trace: [metadatasvc] REQ [76] https://metadataserver.roonlabs.net/md/4/performer?uid=e2e55bc4-d99c-43a4-8edb-559e4593a5c4&lid=&token=d2745589-6840-4532-82f1-ab10225dbeb4&performerid=c9003555303832&collection=tidal-de
03/13 22:41:41 Trace: [metadatasvc] REQ [77] https://metadataserver.roonlabs.net/md/4/performer?uid=e2e55bc4-d99c-43a4-8edb-559e4593a5c4&lid=&token=d2745589-6840-4532-82f1-ab10225dbeb4&performerid=c9003555303832&collection=tidal-de
03/13 22:41:41 Trace: [metadatasvc] GOT [75] (127ms) Sooloos.Msg.Metadata.LyricsData:
03/13 22:41:41 Trace: [roonapi] [apiclient 127.0.0.1:52210] CONTINUE LyricsChanged {"zone_id":"220224c02c3c7344fdb14a57478955ee0706","key":null,"lrc":null}
03/13 22:41:41 Debug: [easyhttp] GET to https://www.qobuz.com/api.json/0.2/track/getFileUrl?format_id=27&intent=stream&request_sig=975311c8b6f5ab0d73b22c96d03d018c&request_ts=1552491701&track_id=742192 returned after 227 ms, status code: 200
03/13 22:41:41 Info: [q] [zoneplayer] Playing: https://sample2.qobuz.com/file
03/13 22:41:41 Trace: [metadatasvc] GOT [76] (130ms) Sooloos.Msg.Metadata.PerformerData: a7003155553738
03/13 22:41:41 Trace: [metadatasvc] GOT [77] (152ms) Sooloos.Msg.Metadata.PerformerData: a7003155553738
03/13 22:41:41 Error: [zoneplayer] Unexpected Failure While Opening Sound: https://sample2.qobuz.com/file?uid=349950&eid=742192&fmt=5&app_id=188245549&range=20-30&etsp=1552495295&hmac=QI_f7YPKEWV6Jlh_s3VjLpZII0g: System.Exception: failed to open location 'https://sample2.qobuz.com/file?uid=349950&eid=742192&fmt=5&app_id=188245549&range=20-30&etsp=1552495295&hmac=QI_f7YPKEWV6Jlh_s3VjLpZQI0g': UnknownFailure at Sooloos.Audio.MediaDecoderAudioSignal..ctor (System.String location) [0x00084] in <721923b510fe4129bed8b0b50eb3d3eb>:0   at Sooloos.Broker.Transport.AudioSignalFactory+<>c__DisplayClass0_0.<Create>b__0 (Sooloos.CallingThread cx) [0x00273] in <75d52ccbda9342558cc2e0d9eacb8d79>:0
03/13 22:41:41 Info: [q] [zoneplayer]     Open Result (Playing):Result[Status=UnexpectedError]
03/13 22:41:41 Warn: [zoneplayer] couldn't play URL https://sample2.qobuz.com/file?uid=349950&eid=742192&fmt=5&app_id=188245549&range=20-30&etsp=1552675295&hmac=QI_f7YKTEWV6Jlh_s3VjKpZQI0g: other error
03/13 22:41:41 Warn: Track Stopped Due to Error
03/13 22:41:41 Info: [zone q] OnPlayFeedback StoppedEndOfMediaUnnatural
03/13 22:41:41 Debug: [zone q] _Advance
03/13 22:41:41 Trace: [q] [Lossless, 22/44 TIDAL FLAC => 22/44] [100% buf] [STOPPED @ 0:00]
03/13 22:41:41 Trace: [roonapi] [apiclient 127.0.0.1:52210] CONTINUE Changed {"zones_changed":[{"zone_id":"220224c02c3c7344fdb14a57478955ee0706","display_name":"q","outputs":[{"output_id":"170224c02c3c7344fdb14a57478955ee0706","zone_id":"220224c02c3c7344fdb14a57478955ee0706","can_group_with_output_ids":["170234c02c3c7344fdb74a57478955ee0706","1701ed333d4ffed755f74043c62b767f265c"],"display_name":"q","volume":{"type":"number","min":0,"max":100,"value":100,"step":1,"is_muted":false,"hard_limit_min":0,"hard_limit_max":100,"soft_limit":100},"source_controls":[{"control_key":"1","display_name":"hifi","supports_standby":false,"status":"indeterminate"}]}],"state":"stopped","is_next_allowed":false,"is_previous_allowed":true,"is_pause_allowed":false,"is_play_allowed":false,"is_seek_allowed":false,"queue_items_remaining":0,"queue_time_remaining":0,"settings":{"loop":"disabled","shuffle":false,"auto_radio":true}}],"zones_seek_changed":[{"zone_id":"110224c02c3c7344fdb14a57478955ee0706","queue_time_remaining":0}]}
03/13 22:41:41 Trace: [roonapi] [apiclient 127.0.0.1:52210] CONTINUE LyricsChanged {"zone_id":"220224c02c3c7344fdb14a57478955ee0706","lrc":null}

Hi @andybob & @Eteif,

Are you able to play this album okay in the Qobuz app?

I’ll check over the weekend Dylan.

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Both Qobuz versions play fine. Yes, I have 2 16/44.1 versions for Qobuz

All versions now playing this track for me also in Roon. If there was a streaming glitch it seems to be fixed now for me.

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A post was split to a new topic: Trouble with Qobuz playback