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here is the roon extension showing remote is there but the device shows nothing. This is a RPI with IQAudIO DAC Pro Hat (playing) and USB connected DAC (off) at the time of feedback
I suspect what @wizardofoz is saying is that there is no remote control plugged in, as confirmed by the web GUI , but yet there is an extension to enable in Roon settings. Normally this only applies to an install with the display or a hardware remote.
Not that I recall but maybe…would that do it? how would one reset that flag? If that’s it then probably an isolated case…I can cope with it there no issues.