Old iPad not showing as a Roon display (ref#FGQD6Q)

Support
1

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

I'm trying to use an old iPad as a Roon display. When I enter the Web display URL, it displays the roon logo as expected, but it does not show up in the Roon settings as a display that I can enable. I'm guessing this has to do with the iPad running older browser versions (I tried both Safari and Chrome), but I'm wondering what exactly the requirements are for the browser to work. I'm thinking that it can't really be that demanding to display some images and text...

Describe your network setup

TP-Link devices controlled via the TP-Link Omada network controller

2

It’s tricky to do this, especially if yiou are trying to do it from Roon Remote on your iPad, because it sends the browser to the background and Roon Remote can’t see it suddenly. Try doing it from a different device running Roon Remote while your iPad’s browser is in the foreground.

3

I didn’t even try to control roon from the old ipad. So I guess I’n already following your advice…

4

Roon display via URL works for me on an iPad Mini 2 from 2013, running iOS 12.5.7 which dates from Jan 2023
I have Roon display configured as icon, so it is easy to setup.

Shame there is not a iOS app that uses these older devices as displays - see a Feature suggestion for just this - Improved Roon Display to allow a dedicated screen device

5

Thanks for confirming that it works on iOS 12.5.7. My iPad has iOS 9.3.5…

But I’m not sure whether the iOS version matters at all. It might rather be the browser version or certain browser features that need to be activated. But in that case, the question is: which ones?

I’n hoping that there are no sophisticated requirements and the fact that I’m seeing the roon logo on the ipad points in that direction, but then the question is: why does it not show up in the roon settings?

6

It does have to be on the same subnet of your network.

7

Thanks for that hint. It is on the same subnet (I only have one). The ipad is showing the roon logo, so it is seeing the server, but the server is apparently not seing the ipad. Or it’s not recognizing it. It’s really strange since the server is serving the logo, it knows the client exists, but it is not showing it as a display for me to enable.

8

Hey @Papatistos,

Thanks for writing in!

Unfortunately, older iOS devices before iOS 11 are not supported as they either lack a 64-bit CPU or an OpenGL ES 3.0 capable GPU.

It looks like the iPad Air 2 is capable of running iOS 11 - would you be open to updating your device to meet the minimum threshold here?

We’ll be monitoring for your reply! :pray:

1 Like
9

I’m very open, the problem is that iOS 9.3.5 is the highest iOS version that can be installed on this iPad.

It is not immediately evident to me why OpenGL ES 3.0 (let alone a 64-bit CPU) would be needed for displaying some metadata and album art, I assume that this is simply a base requirement within the Roon ecosystem. Fair enough.

To save hours of troubleshooting for affected users, I would suggest that instead of serving the Roon logo (which indicates that the device is compatible) to instead serve a text explaining that the device is not compatible with Roon.

11

Hi @Papatistos,

We’re sorry to hear you were stuck in this frustrating position - we’ll certainly escalate your consideration to the relevant teams. Thank you for taking the time to share your thoughts here.