One computer running Roon Bridge can't connect to Roon Core

Hi @Will_Pisula ---- Moving forward, I would like to grab a few sets of logs from you so our techs can have a closer look into what could be causing this behavior. Please see below.

Set #1 - Roon Logs (from core machine):

  • Please use the instructions found here and upload us a set of logs from your Roon core (i.e Bedroom- 2016 MacBook Pro).

Set #2 - RoonBridge logs:

  • Please locate your “RoonBridge” folder (using the instructions below) and upload us your logs from your RoonBridge computer (i.e Office- 2014 MacBook Pro).

  • Open Finder and click Go in the top bar

  • Hold down the Alt key to unhide the Library folder

  • Click the Library folder

  • “RoonBridge” (folder) - > “Logs”

-Eric