One song missing from favorites [Ticket In]

Hi @Gigatoaster,

Thanks for checking in. There are no updates from development, and as mentioned before, when there is any new information or progress, we will update you here directly, which includes reopening the thread if it’s closed.

On a side note, I notice you have Qobuz synced to your account. Do you happen to have the same Tea Daze track from Qobuz added to your library?

If you could, please navigate to the versions tab of the Shpongle album and share a screenshot. From here, make sure the correct local version is set as Primary.

With that, I’m curious - are all of your most played tracks local tracks? If you temporarily disable Qobuz from your account, does your track show up properly?

Thank you

Hi @benjamin

Thank you for your message and for reopening the thread.

I think you found the issue: the primary version is a remastered one, from my library and not the original one:

After assigning the proper album as primary, my list of favourite tracks is not missing anymore Around the world in a Tea Daze:

This implies the following new question: how did the remastered became the primary version?

Regarding Qobuz, I am just trying it for a month, I don’t intent to add albums from Qobuz to my library because some tracks are unavailable and I’m aware it is due to licensing but that kills the whole benefits of subscribing (off topic here). I will cancel it next week, thanks for the reminder.

Anyone to follow up, please?

Paging @support

Hi @Gigatoaster,

Roon determines the primary version heuristically (format, metadata completeness/better identification, and source are all factors). This sometimes chafes against user preference, so users can set a different primary version as you’ve done here. The primary version won’t change dynamically once either Roon or a user has set it, unless you override it manually or a new object is imported. The latter case can occur if a streaming service changes their catalog, for instance, or if the local file was deleted and reimported.

Roon displays the Play Count of the Primary Version, as well. That’s what caused this track to initially drop off the sort in your first post.

Please let us know if you see this occur again or if you see any continuing discrepancies here.

1 Like

Thanks for the explanation. I haven’t seen any other discrepancies but it’s impossible to check one by one thousands of songs.

Funny thing, though the remastered album is not listed as album anymore in my library in Roon. Is this normal?