I have three storage locations my NAS that are being scanned. One or two days ago (after an update I believe) there’s one storage location that is not updating in real time anymore. I can force rescan and it will respond to the changes in the directories, but it stopped doing it automatically (both with removing as adding files). I tried removing the storage in Roon and add it again, but it didn’t solve the problem. The other two storage locations do work like they should. It’s very strange.
First two folders work properly, the last one doesn’t. Now when I pick a subfolder of Mixes, it does work like it should (and did before). So the workaround (at least for this type of NAS) is to create an extra subfolder in each root folder, move all files to that folder, and direct Roon to it.
Hello @Tjarko_Busink, and thanks for your reports! I have discussed this and similar threads with our team and we’d like to open an investigation into this issue. Could you please force a rescan of the main folder and reply here with a timestamp (in your local time) when you do? From there, I’ll enable diagnostics and create a report for the team. Thanks!
All local yes, all folders are working correctly except for my test folder Web (which is a root folder of my NAS). I created a new folder (Mixes) in Mixes to make it work.