Onkyo RZ70 moved from Roon Ready to Roon Tested. Why?

Roon Software Discussion
1

I had recently unexpected change in my Audio devices: Onkyo RZ70 moved from Roon Raedy to Roon Tested. Why?

2

How is the Onkyo connected to your Roon server?

3

All connections are wired

4

Ethernet or USB?

5

ethernet. And it’s strange, RZ70 was recently at Roon Ready section

6

You will need to open a technical support request as follows. Also, it would be relevant to confirm if the device recently received an update.

This thread indicates you require assistance from Roon technical support.

To equip the Roon Technical Support team to assist you directly, please follow this link to provide the details of your case to Technical Support: Technical Support Request

Respond to the prompts there to ensure that you’ve performed basic troubleshooting and to ensure Technical Support has the full details necessary to expedite Technical Support’s investigation into the case.

Your responses will create a ticket in Roon Lab’s support tracking system and auto-generate a Community thread in the appropriate section.

Because this Community thread will be in a public forum, please do not include any personal information, such as your email address, postal address or telephone number in your submission.

Thank you.

7

Thank you!

8

Support request created, closing this one.