Only plays "Top Picks"

[David_Brown6 (David Brown)]

Intel Nuc

iMac, M1, 16GB

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue

When I do a search for an artist and go to Tracks in my Library and I only get the choice of “Top Picks”.

I want all the tracks to play but I cannot find the setting to change this.

I do not use Tidal or Qobuz. I used to have Tidal but stopped and removed it from Roon.

[benjamin]

Hey @David_Brown6,

Ben with the support team here, I wanted to check in on the status of your issue. Are you still running into filtering issues? Can you confirm you aren’t using

If possible, could you please share a screenshot of you tracks view?

I’ll be on standby for your reply.

[David_Brown6 (David Brown)]

I assume you are asking if I am not using an online service. No, I was using Tidal but I canceled it before the trial period was over. Mainly because of this “Top Tracks” issue. Even though I have removed it from Roon it still will not list all tracks. See attached screen shot.

-db

[benjamin]

Hey @David_Brown6,

Thanks for the update. Lets refresh your database as a good next step:

• Create a Backup of your current database
• Exit out of Roon
• Navigate to your Roon Database Location
• Find the folder that says “Roon”
• Rename the “Roon” folder to “Roon_old”
• Reinstall the Roon App from our Downloads Page to generate a new Roon folder
• Verify if the issue persists on a fresh database before restoring the backup

I’ll be on standby for your reply.