Only some UK stations seem available on Live Radio

Roon Core Machine

QNAP TS-451+

Server name TS451
Model name TS-451+
CPU Intel(R) Celeron(R) CPU J1900 , up to 1993 MHz (4 cores, 4 threads)
Serial number Q162I07910
BIOS version QW37AR32
Total memory 8 GB (8 GB usable)
Dual channel supported NIC_VIEW_YES
Memory slots 2 (4 GB / 4 GB)
Firmware version 5.0.0.1891 Build 20211221
System up time 0 Days 7 Hour 43 Minute(s)
Time zone (GMT+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna
Filename encoding English

Networking Gear & Setup Details

Telekom Speedport Smart 4 Type A
1 Telekom Speedhomewlan mesh repeater
hardwired to TP Link SG1016 TL 16 port Gigabit unmanaged switch feeding office and various streaming devices
1 Telekom Speedhomewlan mesh repeater hardwired to English Electric 8 (unmanaged switch) feeding Primary Hifi
TP Link powerline adaptors providing access to router for hardwired only devices in living room

Connected Audio Devices

Linn Majik DSM _ hardwired to TP link Powerline
2 x Raspberry Pi running Roopiee hardwired to Telekom speedhomewlan mesh repeater
Chord Electronics Mojo2 and Poly - wifi to mesh network
Cambridge Audio Evo 150 - hardwired to speedhomewlan mesh repeater
Sony 55" OLED TV wifi directly to router WAP

LAN- oder WLAN-Geräte hinzufügen

various laptops and tablets wifi to Mesh network
Apple iPhone 11 - wifi to mesh network
TS-451 hardwired to TP Link 16 port switch
TP lInk switch hardwired to Telekom Speedhomewlan mesh repeater
additional Gigbit 8 port switches in 3 zones

Wie füge ich ein Gerät hinzu?

Gerät manuell hinzufügen

Number of Tracks in Library

approx 40,000 tracks

Description of Issue

For a long time, most live radio stations will not play. I live in Germany and most german stations i have tried fail to play. i have tried also stations from other countries and this issue seems to extend to all european stations that i have tried. these include Anntenne Bayern (various stations) BR (Bayern 1 and Bayern 3) SWR (various) , DFR (various), French talk shows, Radio Paradies, virtually everything i have tried in fact.
The only exceptions to this so far are UK Local private stations like Heart (various versions) and the main BBC stations which play fine.although strangley BBC local stations (like BBC bedford or Cambridge) do not play either.

in all cases i get one of the following errors:

playback was interrupted as a station failed to load or

this station is no longer available or may have changed it’s address.

Obviously i have tried different quality streams where offered but in every case i have tried, none of them work.

This error occurs on every device i have that supports Roon irrespective where it is in the network.

i have been experiencing this issue for the last two years - originally (perhaps up to 2020) it functioned fine then it stopped and hasn’t worked properly since. i have changed my network setup several times (two different routers and different switches) and even moved to a different state. updated firmware on multiple devices tried with different cables and hardwired and wifi (when the device supports it) and even added new Roon compatible devices (the Chord Poly 2 is the newest).

if i select the very same radio stations using UPnP software (like Bubble UPnP or Cambridge audio Streammagic app) on the same Roon compatible devices, the radio stations are all available and play error free.

I’m stumped. it’s vexing and irritating but i have tolerated it because i can access the stations another way. Now, as a life subscriber, i think i need finally a solution.

Not support , nor Roon-on-NAS user myself, but …

… are you up-to-date with your QNAP version and manual codec install?
See here and excerpted screenshot…

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