OSX to WIN10 migration issue: Truncated NAS library path? [SOLVED]

Support
1

Hi,
I’ve got some issue to migrate my OS X Roon Core install to a new WIN10 NUC headless RoonServer.

Original setup: IMAC OSX 10.11.5, Roon Core (b142)
New setup: NUC WIN10 1511 RoonServer headless

Local audio files are stored on the same networked NAS SMB share (no change). smb://pro6n/Biblio_Musicale

Roon_file_imported.png696×73 11.1 KB

I’ve followed exactly the migration procedure described here: https://kb.roonlabs.com/FAQ:_How_do_I_move_my_library_over_to_RoonServer%3F_How_do_I_run_headless%3F and here https://community.roonlabs.com/t/how-do-i-move-my-roon-library-to-a-new-computer/4636

When i fired up the new WIN10 server, database seems OK, but unfortunately all tracks are unable to play: Transport: Fail to load media

Reason seems the wrong smb path from copied database ran on WIN10 RoonServer new install. For example:

Original correct path (from trackinfo): \pro6n\Biblio_Musicale\Externe\Qobuz\Beethoven-Symphonies-Bruggen …
New wrong path after WIN migration: \pro6n\Biblio_MusicalenSymphonies-Bruggen …

wrongpath.png731×387 112 KB

However RoonServer automatically start a new scan and rebuild. Files are then found (as newly added because the wrong path) and playable but at the end i’ve got several issues:

WIN10 screenshot after Roon automatic rescan 139225 tracks imported vs 69113 on the original OSX setup

  • duplicates on library (one version is unplayable because the wrong path),
  • all albums labelled « New"
  • lost all local favorites
  • unplayable playlists

Any idea to fix path issue and consequences ?
Thank you in advance

2

I’ve fixed it, solved !

Changed the folder smb path from smb://pro6n/Biblio_Musicale to \\PRO6N\Biblio_musicale on WIN10 setup and that’s it !

SMB path syntax is different on OSX and WIN10

3

Fixed and Roon is now running perfectly on the Win10 NUC.

However I think RoonLabs team might insists (more explicitly) on the smb path syntax differences between OSX and WIN10 in the database migration procedure description https://community.roonlabs.com/t/how-do-i-move-my-roon-library-to-a-new-computer/4636

  • OSX=> smb: //Nas_name/path
  • WIN 10 => \\Nas_name\path

I’ve lost a lot of time with this ! .:unamused: