Other devices not detected by Roon despite being networked (ref#18MGMP)

Support
1

Is Roon Server running?

· Yes, Roon Server is turned on and running.

What do you see on your screen?

· I see something else

When you try to connect, what screen do you see?

· I see something else

Please try to restart your Roon Server by closing the Roon app in the taskbar or rebooting your Roon Server machine.

· No, the issue remains the same

Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.

· No, the issue remains the same

Please select how you've connected your Roon Server to the internet

· Roon Server is connected by *WiFi*

Have you checked your firewall settings to ensure that Roon is allowed through?

· Roon still won't connect even after checking this aspect

Have you verified that Roon Server is on the same subnet as your Remotes?

· My Remotes and Server are on the same subnet and I still can't connect

Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.

· I've reinstalled the Roon Remote but it did not help

What is the operating system of your Roon Server host machine?

· *MacOS*

Select any of the following components that are present in your local network setup

· None of the above

Describe the issue

Other network devices not appaearing in Roon

Describe your network setup

Single Wifi modem/router combo.

2

What? my request has nothing to do with Sonos devices. I do not know why it put Sonos in the title. I’ve made a separate forum post where I’ve more completely described my issue, as your form has not given me sufficient opportunity to describe what my actual issue is.

4

Hi there, having a strange issue getting Roon to recognize my two network devices (Lumin U2 Mini and Naim Uniti Atom) on one of my MacBook Pros.

I have two MacBook Pros, an M1 and and M3. Both were running Roon working perfectly, and were able to find both of my devices (Lumin U2 Mini and Naim Uniti Atom) and play to them over my home network.

Suddenly the Roon on the M1 Pro can’t find anything. Everything still works perfectly on Roon on my M3 Pro.

The fact that everything works great on the M3 and not on the M1 indicates that this doesn’t seem to be a network issue, but rather some configuration issue on the M1 MacBook itself?

5

If you are running macOS 15 Sequoia, this sounds like the frequently reported Sequoia network access issue. Try and navigate to macOS System Settings > Privacy & Security > Local Network, and make sure Roon is allowed. If it is already enabled, toggle it off and on again. Then reboot your Mac, and see if the same issue persists.

6

that did it, thanks!

1 Like
7

Be aware that if Roon updates or if you restart the machine it might need the same thing again (it’s apparently not the case for everyone but for others it is).

Seems to be a combo of somewhat unreliable permission prompts in macOS for this new feature combined with necessary changes imposed by Apple that applications should make. The support said that development is working on it.

8

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