Roon Roch ist installed on Nuc8 i3 Works properly. Is starting
Networking Gear & Setup Details
Switch is working poperly
Connected Audio Devices
Linn Akurate dsm works with the LinnKazoo properly
Library Size
1500 titels
Description of Issue
Within the last 3 days. Report Roon can,t get to the Database. Icant see the folder the Music everything. I deleted the apps and made an new installation. Than i can see the Roon Rock. But after starting the device. Failure Database.
I,m really disapointed.
What can i do
If I understand correctly, you’ve installed Roon fresh on ROCK but, when trying to restore a backup you get an error message?
Based on what you’re saying, it’s very likely that the specific backup you’re trying to restore is corrupted. Do you have another backup you could try? That would be one way to restore your data.
ROCK works properly. ROCK is build up in the network.
When try to connect with App failure no connection to database.
I’m using Samsung Tablet A. The same failure is by using smartphone Huawei p20 pro or a Windows 10 PC.
5 days ago everything was fine.
What’s going on? I don’t know.
Based on your latest screenshots, it’s very likely that your database is corrupted… This type of error is extremely rare for us as our database infrastructure is designed specifically to prevent this type of corruption, and we don’t take this class of issue lightly.
We’ve traced a few reports like this in the past to hard drive integrity issues but generally speaking, this means that Roon is reading information from your hard drive that is different from what was originally written, and the database is now unable to load properly.
You can use these instructions to set up Roon fresh:
Rename the “RoonServer” folder to “RoonServer_old”
Restart the RoonServer in the WebUI to generate a new Roon database folder
On the Roon Remotes, press “Use another Core” and connect to the new database
(Optional) - Restore your database from a Backup prior to the issue starting
If the database loads properly, your edits, playlists, tags, etc should be intact, and we can confirm everything is performing properly once it’s been restored. If you do not have any backups, unfortunately you will need to start with a fresh database.
This type of error is extremely rare for us as our database infrastructure is designed specifically to prevent this type of corruption, and we don’t take this class of issue lightly.
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