So we can better assist you, please provide a brief description of your current setup using this link as a guide.
Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.
Where are your files stored? How often does this occur?
Thanks for your response. Here’s an overview of the situation.
Details on your Core machine (OS, Hardware specs)
My core machine is running Unraid with an Ubuntu VM (v18.04).
The machine is a dual Xeon setup with 24GB of ram (4GB allocated to VM)
8TB of storage
Networking details (especially what hardware you’re using, how everything is connected, and anything notable about how it’s all configured)
The machine is connected via ethernet to a TP-Link switch (very similar to this).
The switch in turn is connected via ethernet to my Asus router
All devices on my home network are connected to this router either via ethernet or wi-fi
Audio devices in use
Macbook Pro
iPhone
iPad
Devialet amplifier
Google Chromecast Audio
Library details (where your music is stored, whether you’re using a streaming service, how many tracks are in your library)
All my library files are stored on the core machine hard drive
There are roughly 13,000 tracks
I am not using any streaming service with Roon
As noted in my initial post I re-installed the Core on my server recently and since that time the issue has not re-occurred. However prior to that it was occurring on and off for the last month or so. I noticed the issue after a recent software update to both the Roon core and output software.
Prior to this there had been no issues in the almost 2 years since I started using Roon.
It’s hard to say for sure exactly what might have happened — Since the Core was reinstalled the logs would no longer be accessible from when this issue occurred. If you do see this behavior again I’m hoping you can do the following:
Take a screenshot of Settings > Storage
Use the directions found here and send us over a set of logs using a shared Dropbox link or any other file sharing service link
With that information we should be able to have a better idea of what might be happening.
Thanks for the update here, I’m glad you were able to track down the specific steps that seem to be triggering this behavior. This is not something that we are able to reproduce on our end, so we are hoping you can do the following:
Reproduce this issue once more
Make a note of the time the issue occurs in your local timezone
Based on some reading I have been doing the past few days I have changed my setup to instead utilise Docker.
The Roon Core is now running in a Docker instance and I have attempted to re-create the issue by moving music to my shared folder while Roon is open/playing.
Thus far I haven’t been able to recreate the issue. The Docker instance seems to be exhibiting different behaviour to the Core I had setup in a VM previously.
I’m not sure why this is the case - they are both accessing the same shared music folder and nothing has changed there.
I will continue to monitor this and see what transpires. However for the time being I’ll just continue using the Docker instance as my Core because it appears to be working fine.
