Persistent notification prompt in Roon (ref#V69U64) [Ticket In]

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· App interface looks or behaves oddly

Tell us what's going on

· Popup saying notifications are unavailable appears every time I open roon. Please make it stop. I do not need or want notifications so I am not granting this permission.

Tell us about your home network

· N/a

I 100% agree that they should fix this, but I’ve found that Roon doesn’t actually produce notifications anyway, so enabling them solves this issue for the time being. Just FYI, that is all…

Hey @Andy_H and @DDPS,

Thanks for bringing this to our attention, we’ll have our development team take a closer look and get back to you shortly. :+1:

Edit: Does this happen no matter the Roon Remote you use?

With that, it would be helpful to gather manual remote logs. If you could use the steps listed here:

To gather iOS logs and upload them to the link below, that would be helpful. Thank you!

Uploader: https://workdrive.zohoexternal.com/collection/nocvrfc5b2ddab55140af8640f1d7ce13291e/external

Note that this definitely happens on Windows too. (I advised the user to open a support case but he didn’t):

Hey @Andy_H,

Just checking in on this. Were you able to see whether the issue happens with every Roon Remote you try, and did you get a chance to gather the manual remote logs and iOS logs we asked for? If so, please upload them using the uploader link for logs, and let us know, thanks!

Hi. Thanks for following up. Glad to hear it’s being looked at. Sorry, it will be a little while before I’m able to collect logs. Yes this definitely happens on several devices - both iOS and ipad. I keep all my devices up to date with releases.

@Andy_H Don’t worry about logs. I was able to reproduce this locally and just submitted a fix for it. I’m not 100% sure when it’ll make it out into the wild though.