Phone and TV Remote Unable to Connect to Roon Core on Windows Laptop (ref#UEV3WH)

What’s happening?

· Other

Describe the issue

I have tried Roon on a Windows Assus laptop. It can work using the laptop as core sending audio to Wiim Pro Plus which is Roon Ready, and to Dac Topping E50 via Volumio on Raspberry Pi5 through Roon Bridge plugin. But I CAN'T connect my phone because the system never recognises my Roon server which is my laptop right? Also I installed TV Remote on Apple TV and the same problem, I am not able to detect the Roon Core. I know my laptop ip number but I cant figure out the port number. I had turned on external connections but never happens anything. On youtube only mention the things you can do with roon or how to assemble Intel Nuc, but never adress this connection problem. All my home network is the same, all connected to the same network

Describe your network setup

Modem connected to wifi mesh tp deco link TP 20. The network uses 5 GHz. The core is installed on Assus TP 412 UA

Hi @Leonardo_Papantoniou,

A mesh network can sometimes assign separate subnetworks to each node by default. Verify that all of your Roon endpoints and controllers (remotes) are on the same subnet, since Roon’s device control won’t work across subnets.

IGMP snooping is enabled by default in most TP-Link mesh routers, but verify that it’s enabled here in your router settings. Also make sure any other settings related to multicast forwarding are enabled.

We’ve requested diagnostics logging from your RoonServer machine but have so far been unsuccessful in reaching the laptop. For troubleshooting, try hardwiring this laptop via ethernet to the main router or a mesh node.

Laptop hibernate/sleep settings will often prevent RoonServer from restarting properly, or block device discovery once the machine wakes from sleep. Try restarting RoonServer entirely on the laptop with the phone connected to WiFi on the same mesh node.

On your iOS phone, make sure you’ve enabled local network access in Settings → Privacy & Security for Roon.

This is only relevant to Roon ARC. Roon endpoints and controllers (Remotes) don’t rely on port forwarding.

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