Play Now not playing despite pop-up confirmation & Roon Radio: Nothing Similar to Play happening frequently

Roon Core Machine

NUC5i3RYH 8GB ROCK latest release

Networking Gear & Setup Details

Netgear Nighthawk RAXE300

Connected Audio Devices

KEF LSX Ethernet

Number of Tracks in Library


Description of Issue

Occasionally when I press Play Now under main artist name, whatever is currently playing stops, but nothing plays despite a pop-up telling me the Artist is playing, Navigating to a different artist and Play Now works again, navigating back to original non-responsive artist leads to a repeat of the fault. Playing From Here under Popular works and loads a queue of the artist’s tracks

Also, with frustrating regularity now, Roon Radio is reporting Nothing Similar to Play despite me having a huge and varied library

Hi @MrDenis ,

Thanks for reaching out. I tried to start radio for this artist on my end and I was not able to reproduce the issue you describe.

Can I please ask that you reproduce this issue, and then immediately after you notice it, access your Roon logs using these instructions, upload a set here, and let us know once you’ve done so?


Hi Noris, thanks for the reply. I’ve uploaded the zipped log files as per instructions. Let me know if you need anything else.


Hi - I don’t know if you had a chance to see what might have been wrong - anyway - playing that particular artist radio is now working

I haven’t yet listened enough to see if the secondary issue, of Roon Radio not being able to match a track, had been resolved so please keep that part of the ticket open