Hi @DanMtsn ,
So we can better assist you, please provide a brief description of your current setup using this link as a guide.
Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.
Does this issue only happen on one Roon Remote in particular? If you try to press the X button, are you able to get back into the main menu?