Playback Error with "Too Many Errors" Message on Mac Laptop (ref#B04H4R)

What best describes your playback issue?

· Roon skips entire tracks in my queue

What type of Zone is affected by this problem?

· *Network Zones* are affected.

Does the issue affect all file formats?

· The issue affects *multiple/all* file formats.

Does the issue happen with local library music, streaming service music, or both?

· *Both streaming and local* *library* music are affected.

Do you encounter any playback errors with the "System Output" Zone?

· I don't have a System Output available, but I'd like to keep troubleshooting

How is the affected Zone connected to your RoonServer machine?

· Network - WiFi

Which network audio protocol is the Zone using with Roon?

· RoonReady

Does the device show up at all in Roon Settings -> Audio?

· No, it does not show up there

Does the device play audio from another source when using the same connection?

· The device has no problems with another audio source

Have you checked that Roon is whitelisted in any firewalls?

· I've checked the firewall and the issue remains

If the device has multiple output options, do the other options work as expected?

· Only one output type is affected while the other output type works as expected

Is the device using the latest firmware as per the manufacturer?

· Firmware is up-to-date but the issue remains

Do you have an approximate timestamp of when the issue last occurred?

· Timestamp? Today...

What are the make and model of the affected audio device(s) and the connection type?

· Mac Laptop

Describe the issue

None of my Roon Music plays on my Mac laptop (with Roon message "Too Many Errors".

Describe your network setup

Mac laptop connected to (Synology) Roon server over WiFi

Hey @Chris_Knker,

Sorry to hear you’re having playback issues on your Mac! Can you please navigate to macOS System Settings > Privacy & Security > Local Network , and make sure Roon is allowed. If it is already enabled, toggle it off and on again. Then reboot your Mac, and see if the same issue persists.

If you still run into issues, what happens if you temporarily disable your Mac firewall - do you run into the same issues?

Try enabling “Exclusive Mode” in Roon for the endpoint to give Roon full control over the audio device - do you continue to have issues?

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