Hi @inbox4,
We’re very grateful for your patience in the meantime as we looked into diagnostics.
For future reference, if you’re a Roon dealer, you can always email the dedicated dealer support channel directly at dealersupport@roonlabs.com
First off, the track names you’ve listed appear to all be sourced from Qobuz around that timestamp in logs. Is that correct?
In each case, the stoppage event was consistent with a now-resolved Qobuz API issue. Here’s the tracking thread. The content delivery network upon which the Qobuz API relied for some hi-res tracks was failing to properly deliver data.
As you transitioned to “White Dress” from the previously queued track, Roon registered a strong connection speed for the connection to Akamai; nonetheless, the prebuffer never received any data and the track arrested at 0:00 until the server reestablished the connection to Qobuz.
Theoretically, this symptom would have reproduced on any endpoint. Qobuz has since resolved the issue.
Are you still experiencing any dropouts?