Playback functionality broken with all items greyed out (ref#SC5EG7)

Support
1

Hi! What’s not quite right with Roon?

· Music won’t play or issues with my library

Music won’t play or issues with my library

· Streaming tracks greyed out or unavailable

Tell us what's going on

· I can't play anything in Roon. Although all items appear on screen, they are greyed out, and when I click on play, nothing plays.

Tell us about your home network

· Roon is on my MAC M1 Pro, files are on NAS and connection with Tidal. macOS Tahoe 26.5.

2

I upgraded to macOS Tahoe 26.5.1, and now it works again.

3

Hello @Kris_Van_den_Briel,

Glad to hear updating to macOS 26.5.1 resolved the issue! Thanks for letting us know.

4

Hi @Kris_Van_den_Briel,

We recommend double-checking that Local Network permissions are still enabled for Roon in your Privacy & Settings tab under System Settings. MacOS Tahoe sometimes inadvertently marks Roon as a security threat.