Playback issues on NUC with Synology server in all Roon versions (ref#K0HRU6)

What best describes your playback issue?

· Music stops playing unexpectedly

What type of Zone is affected by this problem?

· *All of my Zones* are affected.

Does the issue affect all file formats?

· The issue affects *multiple/all* file formats.

Does the issue happen with local library music, streaming service music, or both?

· *Only local library *music is affected.

Where is your local content stored?

· Somewhere else on the local network (NAS)

If you move the content from your NAS to a local storage location, do you still experience issues with playback?

· The issue only happens when the content is on the main NAS storage location

Please try playing content of a lower sample rate (44.1kHz or 48kHz), does this work as expected?

· No, lower sample rates are still affected

Do you have an approximate timestamp of when the issue last occurred?

· My problem occurs only for albums with short tracks, something less than 50 seconds. It stops playing after such a track and won't start on the next one without some manual fiddling. I suspect it's a buffering problem. Perhaps the next track or few need to be loaded to buffer while the short one plays.e

What are the make and model of the affected audio device(s) and the connection type?

· All

Describe the issue

Currently Roon 2.0 build 1496, but the following has been happening on all versions. NUC with music on separate Synology server

Describe your network setup

Synology NAS, NUC, ethernet to server

Hey @Stephen_Vorenberg,

Thanks for sharing your report!

If you could, please reproduce the issue, share the specific track name, and then please use the directions found here and send over a set of Roon Server logs to our File Uploader?

We’ll be on standby for your reply! :+1:

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