The plan presently is to ‘split’ the network with 2 cables running from the router to 2 switches, 1 reserved for Roon and the other for everything else. The Titan will be connected to a second switch which also hosts the Dutch & Dutch 8C speakers. Is there any benefit to connecting a cable direct from the main Roon switch instead?
The network cable renewal was (mostly) finished today. So far Roon has connected and played to the primary zone successfully. I have run a ‘spare’ network cable back to the Roon switch just in case a change is needed, but so far so good.
1 Like
Thats excellent news @jeremy_davies! We’re happy to hear you’re back with your music.
We’ll keep the thread open for a few more days so you have ample time to continue testing. Happy listening in the meantime! 
a quick update. I am having trouble connecting to Roon using ipads/iphones, as before. I am connected to wifi and can access the internet but the connection to Roon for control is intermittent. Most often the mobile app cant find the nucleus, when it does its ‘initializing’ and when it says ‘ready’ it wont connect. By contrast the Roon control on my Imac (which has a wired network connection) is fine and works well. Can you assist?
Hey @jeremy_davies,
Thanks for the update! Before anything else, please update your Roon versions on your mobile devices, here are the most recent versions:
Let me know if you continue to run into issues after updating - thank you! 
I have done the update on all my remotes. Working so far. Will report back if any more issues.
1 Like
Excellent news @jeremy_davies - certainly keep us in the loop. 
The iOS app has been connecting much better but every now and then it still can’t connect, the display shows the Titan is initialising and then is ready. But nothing happens.
Happened again just now, using iPhone a few feet away from Titan.
Hey @jeremy_davies,
Thanks for the update! If you could, please bring your iPhone back online and we’ll auto-request a fresh diagnostic report to review things further.
From your admin, it does look like your SonicTransport is still running Roon Server actively - are you swapping between servers frequently?
iPhone working now, sorry. The old Sonicorbiter has not been in use for at least 2 weeks, although it has gone back to the dealer for ssd removal etc so he may have tested it?
Hi @jeremy_davies,
Thanks for the update - unfortunately we still weren’t able to connect, could you please reproduce the issue and use the directions found here and send over a set of iOS logs from your iPhone to our File Uploader? Once logs have been uploaded, please let us know so that we can check the server for your files, thanks!
Hi Benjamin,
Just sent logs using my name. Hopefully it will help!
1 Like
Thank you for sending those over @jeremy_davies! It looks like you’ve sent over a set of Roon Server logs, which is always helpful, but we were specifically after a set of mobile logs from your iOS device - would you be able to give that another try?
iOS Logs
- First toggle “Save logs to Files on next startup” from your iOS Settings for the Roon App.
- Reproduce the issue.
- Access your Files App on the phone and upload the log file.
Thank you!
I have adjusted the app as you suggest. Naturally the behaviour has not resumed since. However I did try a database backup as the scheduled backup failed. So did the ‘live back up’ I just attempted ( approx 8.50pm Friday 25th) so any guidance on what is going wrong would be useful. Will keep an eye on the connection in the meantime.
Tried a backup again just now, from the mac desktop, failed again. I dont know why, a usb stick is connected to the titan.
Just double checked and the USB stick is present so shopuld be ok. Can you advise how big the drive ought to be and how it should be formatted? Also does it need to have any folders inside or should roon handle that?
Hi @jeremy_davies,
Got it! So you’re no longer having connection issues from your mobile device - nice!
Based on your report, we were able to review a recent diagnostic report from your Nucleus, and saw the below error when you attempt to perform a backup:
rrorText=System.IO.IOException: No space left on device
I’d test out using a drive with more available space as a next step in this case.
For larger libraries, a 128GB USB drive formatted with ExFAT should be sufficient. Choosing a larger drive would give you even more space for future backups if needed.
Thank you! I have got a new usb drive on order. It would be nice if Roon flagged lack of storage as the reason for the backup failing though!
1 Like
Thanks for the update @jeremy_davies , do let us know if everything works properly once the new drive comes in!