Playback pauses randomly while using Roon on Windows with Sonore gear (ref#840UQ6)

Affected Product

Roon

Roon Issue Category

Playback

Description of Issue

Hello, While listening either to selected music or streaming radio the system for no apparent reason will pause. I will have to hit the play button to resume playback. This can happen several times while listening within a 1/2 hour or so. Although it seems if im working on my computer or scrolling on the ipad its less to happen. Seems like its timing out randomly. Currently I am running Computer(windows)->Sonore Optical Module Deluxe->Sonore UltraRendu 1.3->Denafrips Pontus II Dac. Ive checked, and the Sonore gear is all of the latest versions and updated.My wired connection shows on ookla downloading @ 200-250mbp Thank you for the help.

Roon Server Platform

Windows

Roon Server Specifications

Maybe 2yrs old- HP, Not too sure on system, but if Im running qobuz with running through roon there are no interuptions

Connected Audio Devices

Sonore Optical module deluxe and UltraRendu to usb /Dac

Home Network Details

Ethernet connected only

Hi Thomas and welcome to the community.

A couple of questions…

Do you get any error messages (Server or client)?

Is your Server or remote going into standby or sleep which could interfere with the stream?

1 Like