Playback stops intermittently when playing via Airplay

Support
1

Roon Server Machine

macOS : Ventura 13.6.3 / 3.6 GHz Quad-Core i7 / memory 32 GB

Networking Gear & Setup Details

Marantz MCR611 on 1 gigabit fibre connection

Connected Audio Devices

Airplay

Number of Tracks in Library

35099 tracks in library

Description of Issue

since the latest update tracks are intermittently pausing mid play, I have to press play again and the track starts again where it paused. I have had very few issues with Roon since I took out my subscription around 2016 and haven't encountered this issue before.
3

Hi @Michael_Hickey,

Thank you for your post. If you’re able to provide the name of a track that was playing when you encountered this behavior, the team will activate diagnostic mode to pinpoint the event in logs. We should be able to illuminate the source of the dropout.

Do you encounter any error messages when this occurs? If not, then Roon may be receiving an erroneous command from the Marantz itself. Do you have any access points, second routers, mesh nodes, switches, or other networking hardware involved in this setup?

5

Thanks for the response, no never got any error message and the issue seems to have stopped for whatever reason. Everything now back to normal and everything working as I would expect it to.

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