Playlist on Roon for iPadOS shows no track information (ref#IHG7J4)

Support
1

What’s happening?

· Something else

How can we help?

· None of the above

Other options

· Other

Describe the issue

Playlists on Roon (iPadOS 18.1) show no Track Information

Describe your network setup

Two Roon Clients: Mac and iPad (Roon 1462, Roon Server 1455)

2

Hi @DonDirkos,
Thanks for writing in to ask us about this issue. Is this playlist the only one affected? Has this playlist ever shown up properly on iOS?

3

Yes, only playlists are affected. In the album view, in the queue, everything is fine.

I installed TestFlight on my iPad and went to the beta version individually. The error (no track information in the playlists) occurred with the version 200001458 and later.

On my iPad (M4 with iPadOS 18.1 22B5045g) the version 200001456 shows the playlists with all track information again.

4

Hi @DonDirkos,
I did want to note that Rheinhild on Rhein-Z1-V2 is on our non certified list. As a test can you see if the issue happens if you use your Mac as the server?

5

Yes, with the Mac as the Roon server, the playlist was displayed correctly. In the meantime, the manufacturer Silent Angel has provided the latest Roon server version for my Rhein Z1C and the playlists are now displayed correctly on the iPad as well.

Thank you very much for your help and for narrowing down the problem. From my point of view this ticket can be closed.

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