Playlist Repeats First Song and Won't Move to Next (ref#493O09)

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

Won't move to next song in Playlist or cache. Just plays first song over and over. This is new within the past 2 weeks.

Describe your network setup

Att fiber modem, netgear 6000 mesh router

Grimm MU-1 Roon server/end point.

Have you accidently put the queue into ‘repeat track’ mode. There is a button on the queue page that allows you to set the repeat mode:

From memory, as you repeat it is cycles through ‘no repeat’, ‘repeat album/playlist’ and ‘repeat track’.

Hello @Steve_Alexander1,

Thank you for reaching out to Roon Support!

We’re sorry to hear you’re experiencing issues with playback.

When you have a moment, could you kindly provide a screenshot illustrating the problem with the playlist or cache? This will help us better understand what’s happening on your end.

In the meantime, please also take a look at the helpful suggestions shared by @Wade_Oram and let us know if any of them resolve the issue for you.

We’ll be happy to assist further based on your findings.

TY Wade, your answer was spot on.

Problem resolved. TY

Hi @Steve_Alexander1,
Thanks for letting us know everything is working smoothly now! I’ll go ahead and mark this thread as solved. It will stay open for a few more days in case anything else comes up.

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