Playlist songs revert to original state after replacement from Tidal on Windows 10 (ref#AGY11J)

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1

What’s happening?

· Other

Describe the issue

I am using Roon on Windows 10. When I try to "Improve" my list by replacing some songs in playlist from Tidal, they get replaced and in few seconds they are back in the original state. I have tried to listen form the playlist, listen to another playlist, listen to offline playlist, and just open song and don't listen to anything. My connection is great 500/50Mbps optical line. Can you please help to find a way how should I use this feature so it works? Thank you

Describe your network setup

Optical line in the city center 500/50Mbps. It goes to router and then to desktop PC with gigabit network card

2

Hey @lada.hadacek,

Thanks for writing in, and welcome to the community!

Could you reproduce this symptom, and share the date, time, and name of playlist you’re attempting to improve?

If you make a local copy of this playlist, and attempt the same process, do you run into the same issue?

Are you having issues playing tracks from your playlists as well?

3

I can think of one reason this happens, but I think you would know that. If you click to accept a better resolution track, that track might be on Tidal or Qobuz, but not in your Roon library. That’s OK, the track doesn’t need to be in your Roon library to be used in a playlist.

However, if you follow that change by clicking to Match to library, the improved resolution track you just included will be replaced with the lower resolution track in your library. So you, in fact, reverse the improvement you just made.

I’m not saying this is what you are doing, but this is how it works. There is, of course, the option to add the higher resolution album/track to your Roon library so that the playlist includes only albums in your Roon library.

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